On the Income Tax e-filing portal, your DSC must be registered against your PAN before you can sign audit reports, company returns and other forms. Most errors come from a PAN mismatch, an old registration or the signer utility.
Common causes
- The PAN on the DSC does not match the PAN of the user logged in.
- An old or expired DSC is still registered.
- The signer utility is not running.
- The wrong certificate (for example an encryption certificate) was selected.
How to fix it
- Check the certificate validity and the name and PAN in your token utility.
- On the portal open Profile Settings → My Profile → Register DSC.
- Delete any old or expired DSC registration.
- Start the signer utility as administrator, select the active Class 3 signing certificate and register it.
- Log out, clear the browser cache and log back in before signing.
Registering a DSC for the first time
The PAN you log in with must match the PAN in the DSC. For a company, the DSC belongs to the authorised signatory, and the signatory is added to the account under the correct role.
Still stuck? We will fix it with you
Send us a screenshot of the error on WhatsApp. Bizgroww, Kolkata — pan-India DSC support.
💬 Get help on WhatsAppFrequently Asked Questions
Why does the portal say invalid signature?
The certificate selected does not match the logged-in PAN, or it is not a signing certificate.
Do I register again after renewal?
Yes. A renewed DSC is a new certificate and must be registered again.
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— Bizgroww | Authorized Registration Authority | Kolkata, India